Refund policy

Returns
We DO NOT allow any returns, refunds and/or cancellations under any circumstances.

Exchanges (if applicable)
To be eligible for an exchange, your item must be unused and in the same condition that you received it. Also your item has to be in the original packaging. All exchanges must be authorized by our Customer Support team before exchanging merchandise. If you need to exchange your item contact our Customer Support team within 2 days of the order's delivery date via email at sales@nevilleclub.com

Shipping
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.